Issues with Git transactions over SSH

Incident Report for Atlassian Bitbucket

Resolved

Between 07/17/2020 4:01 PM to 07/17/2020 6:15 PM, we experienced an outage for SSH transactions on Bitbucket. The issue has been resolved and the service is operating normally.

Posted Jul 17, 2020 - 19:15 UTC

Monitoring

We have identified the root cause of the incident impacting SSH connections and have mitigated the problem. We are now monitoring closely.

Posted Jul 17, 2020 - 18:17 UTC

Investigating

We are investigating reports of intermittent errors for some Atlassian Bitbucket Cloud customers with transactions over SSH. We will provide more details once we identify the root cause.

Posted Jul 17, 2020 - 16:50 UTC

This incident affected: Git via SSH.