All Systems Operational
Website ? Operational
API ? Operational
SSH ? Operational
Authentication and user management Operational
Git via HTTPS ? Operational
Webhooks ? Operational
Source downloads ? Operational
Pipelines ? Operational
Git LFS ? Operational
Email delivery Operational
Marketplace Apps Operational
AWS CodeDeploy App Operational
Purchasing & Licensing Operational
Signup Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Bitbucket team will be performing maintenance in our database infrastructure over the May 8th weekend. This maintenance will require up to 2 hours of downtime on all Bitbucket Cloud Services, including the Website, Git operations via SSH and HTTPS, API requests, and Pipelines. All services are expected to be back to normal after this maintenance is complete.

We will update this maintenance announcement on April 27th, 2021 with the exact time when this maintenance will begin.
Posted on Apr 14, 18:00 UTC
Past Incidents
Apr 18, 2021

No incidents reported today.

Apr 17, 2021

No incidents reported.

Apr 16, 2021
Resolved - From monitoring our systems and reaching out to affected customers over the past hour, our team is confident that this incident has been resolved. We will continue to monitor our Git services and follow up with an internal post-incident review.
Apr 16, 13:28 UTC
Monitoring - We have identified the root cause of the intermittent errors affecting HTTPS Clone operations and clones in Bitbucket Pipelines. We have mitigated the problem. We are now monitoring closely.
Apr 16, 12:34 UTC
Investigating - We are investigating reports of degraded performance for HTTPS clone operations affecting Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.
Apr 16, 11:35 UTC
Apr 15, 2021
Resolved - This incident has been resolved.
Apr 15, 19:41 UTC
Identified - The affected systems have recovered and we are monitoring services.
Apr 15, 18:25 UTC
Investigating - We are investigating cases of degraded performance for some Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.
Apr 15, 16:26 UTC
Apr 14, 2021
Resolved - The issue has been resolved and SSH with GIT operations is operating normally.
Apr 14, 15:27 UTC
Monitoring - We have identified the root cause of the SSH Error with Git Operations and have mitigated the problem. We are now monitoring closely.
Apr 14, 14:55 UTC
Investigating - We are investigating cases of degraded performance for GIT Operations over SSH Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.
Apr 14, 14:19 UTC
Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021
Resolved - This incident has been resolved.
Apr 7, 07:00 UTC
Monitoring - We've successfully deployed a fix for this issue and are continuing to monitor the situation.

For customers using deployment gating who were impacted, re-running any affected Pipelines builds should trigger the necessary automation to unblock deployments.
Apr 7, 02:25 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 7, 01:25 UTC
Investigating - We are currently investigating an issue preventing the Pipelines UI from displaying updates in real time. A workaround for now is to refresh the page.

In addition, our deployment gating feature that allows teams to control deployments via Jira Service Management is broken as a result of this. We will follow up with mitigation steps for customers impacted by this incident.
Apr 7, 01:16 UTC
Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.