Atlassian Bitbucket Status

All Systems Operational

Website

Operational

API

Operational

Git via SSH

Operational

Authentication and user management Operational

Git via HTTPS

Operational

Webhooks

Operational

Source downloads

Operational

Pipelines

Operational

Git LFS

Operational

Email delivery Operational

Purchasing & Licensing Operational

Signup Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 22, 2023

No incidents reported today.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

Infrastructure outage affecting attachments and Bitbucket Pipelines in all regions

Resolved - Between 04:00 UTC to 05:00 UTC, we experienced a partial outage for Bitbucket Pipelines, issues viewing in-product attachments; and degraded performance across all products. The issue has been resolved and all services are operating normally.
Sep 15, 05:19 UTC

Monitoring - We have identified the root cause, initiated mitigation actions, and are seeing a reduction in errors when scaling up in response to customer traffic. We are still monitoring closely and will continue to provide updates.
Sep 15, 04:47 UTC

Update - A major infrastructure outage is affecting our ability to scale up in response to customer traffic. We are pre-emptively disabling any downscaling to minimize future impact. This is primarily affecting Bitbucket Pipelines, and attachment storage for all products. All regions are affected. We will provide more details in the next hour.
Sep 15, 04:12 UTC

Identified - A major infrastructure outage is affecting our ability to scale up in response to customer traffic. We are pre-emptively disabling any downscaling to minimize future impact. This is primarily affecting Bitbucket Pipelines, and attachment storage for all products. All regions are affected. We will provide more details in the next hour.
Sep 15, 04:02 UTC

Bitbucket pipelines is affected by an internal outage that is affecting builds

Resolved - The issue has been resolved and the service is operating normally.
Sep 15, 05:06 UTC

Monitoring - Services have been restored after switching to a backup. We will continue to monitor our error rate closely to ensure that the issue has been fully resolved.
Sep 15, 03:33 UTC

Investigating - Pipelines is affected by an internal outage with our docker image provider, we've cutover to a backup and service should be stabilising, we'll be monitoring our error rate however there may be additional impact as the docker image provider recovers.
Sep 15, 03:12 UTC

Sep 14, 2023

No incidents reported.

Sep 13, 2023

Atlassian Account login issues

Postmortem - Read details
Sep 22, 02:30 UTC

Resolved - Between 12:45 UTC to 15:30 UTC, we experienced login and signup issues for Atlassian Accounts. The issue has been resolved and the service is operating normally.

We will publish a post-incident review with the details of the incident and the actions we are taking to prevent similar problem in the future.
Sep 13, 19:32 UTC

Update - We are no longer seeing occurrences of the Atlassian Accounts login errors, all clients should be able to successfully login now. We will continue to monitor.
Sep 13, 17:36 UTC

Update - We can see a reduction in the Atlassian Accounts login issues after the mitigation actions were taken. We are still monitoring closely and will continue to provide updates.
Sep 13, 16:30 UTC

Monitoring - We have identified the root cause of the Atlassian Accounts login issues impacting Cloud Customers and have mitigated the problem. We are now monitoring this closely.
Sep 13, 15:21 UTC

Investigating - We are investigating an issue with Atlassian Accounts login that is impacting some Cloud customers. We will provide more details within the next hour.
Sep 13, 14:08 UTC

Sep 12, 2023

No incidents reported.

Sep 11, 2023

No incidents reported.

Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

Sep 8, 2023

No incidents reported.