Between 4:39PM and 5:45PM UTC, we experienced increased latency and errors for Atlassian Bitbucket's website and APIs. Pipelines and webhooks also experienced errors during the incident window.
The issue was caused by a failure in our analytics processing infrastructure and this has been resolved and all Bitbucket services are operating normally now.
Nov 26, 19:17 UTC
We have identified the root cause of the increased website and API latency and have mitigated the problem.
Operations such as Pipelines, Webhooks, Creating and Merging Pull Requests are working again.
We are now monitoring closely.
Nov 26, 18:41 UTC
We are investigating cases of degraded performance for Bitbucket's website and APIs. We narrowed down the issue to our analytics event processing infrastructure. We are working on a fix and will provide more details within the next hour.
Nov 26, 17:20 UTC