All Systems Operational
Website ? Operational
API ? Operational
SSH ? Operational
Authentication and user management Operational
Git via HTTPS ? Operational
Mercurial via HTTPS ? Operational
Webhooks ? Operational
Source downloads ? Operational
Pipelines ? Operational
Git LFS ? Operational
Email delivery Operational
Marketplace Apps Operational
AWS CodeDeploy App Operational
Purchasing & Licensing Operational
Signup Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 4, 2020

No incidents reported today.

Dec 3, 2020

No incidents reported.

Dec 2, 2020

No incidents reported.

Dec 1, 2020
Resolved - This incident has been resolved.
Dec 1, 17:50 UTC
Monitoring - We have identified the root cause of the issues with build agent getting stuck and have mitigated the problem. We are now monitoring closely.
Dec 1, 17:19 UTC
Identified - We continue to work on resolving the issue with the pipelines agent for Bitbucket Cloud. Our team has identified the root cause and expect recovery shortly.
Dec 1, 16:47 UTC
Investigating - We are investigating cases of degraded performance for Bitbucket Cloud pipelines builds, where customers are experiencing Starting agent without proceeding. We will provide more details within the next hour.
Dec 1, 16:32 UTC
Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020
Resolved - Between 4:39PM and 5:45PM UTC, we experienced increased latency and errors for Atlassian Bitbucket's website and APIs. Pipelines and webhooks also experienced errors during the incident window.

The issue was caused by a failure in our analytics processing infrastructure and this has been resolved and all Bitbucket services are operating normally now.
Nov 26, 19:17 UTC
Monitoring - We have identified the root cause of the increased website and API latency and have mitigated the problem.

Operations such as Pipelines, Webhooks, Creating and Merging Pull Requests are working again.

We are now monitoring closely.
Nov 26, 18:41 UTC
Identified - We are investigating cases of degraded performance for Bitbucket's website and APIs. We narrowed down the issue to our analytics event processing infrastructure. We are working on a fix and will provide more details within the next hour.
Nov 26, 17:20 UTC
Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020
Resolved - This incident has been resolved.
Nov 23, 06:45 UTC
Investigating - We have identified an issue with the old pull request experience, preventing users from merging. The new pull request experience is operational. The team is currently investigating the issue.
Nov 23, 05:56 UTC
Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.