All Systems Operational
Website ? Operational
API ? Operational
SSH ? Operational
Authentication and user management Operational
Git via HTTPS ? Operational
Webhooks ? Operational
Source downloads ? Operational
Pipelines ? Operational
Git LFS ? Operational
Email delivery Operational
Purchasing & Licensing Operational
Signup Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Storage infrastructure maintenance - repositories briefly read-only Aug 6, 20:00 - Aug 8, 23:00 UTC
The Bitbucket team will be performing maintenance to improve our storage infrastructure. To minimize disruption, maintenance will be performed during weekends in June - August 2021 (20:00 Friday - 23:00 Sunday UTC).

A subset of repositories and snippets will be processed every weekend. Each individual repository/snippet will be in a read-only state for a period of time. An active repository/snippet will be read-only for up to 30 minutes. An inactive one will be read-only for up to 4 hours.

While a repository/snippet is read-only, it cannot be modified via Bitbucket Cloud Services, including the Website, Git operations via SSH and HTTPS, API requests, and Pipelines. During this period, a git push will fail with the message “Repository is in read only mode.”

All services are expected to be back to normal after this maintenance is complete.
Posted on Jun 10, 04:49 UTC
Storage infrastructure maintenance - repositories briefly read-only Aug 13, 20:00 - Aug 15, 23:00 UTC
The Bitbucket team will be performing maintenance to improve our storage infrastructure. To minimize disruption, maintenance will be performed during weekends in June - August 2021 (20:00 Friday - 23:00 Sunday UTC).

A subset of repositories and snippets will be processed every weekend. Each individual repository/snippet will be in a read-only state for a period of time. An active repository/snippet will be read-only for up to 30 minutes. An inactive one will be read-only for up to 4 hours.

While a repository/snippet is read-only, it cannot be modified via Bitbucket Cloud Services, including the Website, Git operations via SSH and HTTPS, API requests, and Pipelines. During this period, a git push will fail with the message “Repository is in read only mode.”

All services are expected to be back to normal after this maintenance is complete.
Posted on Jun 10, 04:49 UTC
Storage infrastructure maintenance - repositories briefly read-only Aug 20, 20:00 - Aug 22, 23:00 UTC
The Bitbucket team will be performing maintenance to improve our storage infrastructure. To minimize disruption, maintenance will be performed during weekends in June - August 2021 (20:00 Friday - 23:00 Sunday UTC).

A subset of repositories and snippets will be processed every weekend. Each individual repository/snippet will be in a read-only state for a period of time. An active repository/snippet will be read-only for up to 30 minutes. An inactive one will be read-only for up to 4 hours.

While a repository/snippet is read-only, it cannot be modified via Bitbucket Cloud Services, including the Website, Git operations via SSH and HTTPS, API requests, and Pipelines. During this period, a git push will fail with the message “Repository is in read only mode.”

All services are expected to be back to normal after this maintenance is complete.
Posted on Jun 10, 04:50 UTC
Storage infrastructure maintenance - repositories briefly read-only Aug 27, 20:00 - Aug 29, 23:00 UTC
The Bitbucket team will be performing maintenance to improve our storage infrastructure. To minimize disruption, maintenance will be performed during weekends in June - August 2021 (20:00 Friday - 23:00 Sunday UTC).

A subset of repositories and snippets will be processed every weekend. Each individual repository/snippet will be in a read-only state for a period of time. An active repository/snippet will be read-only for up to 30 minutes. An inactive one will be read-only for up to 4 hours.

While a repository/snippet is read-only, it cannot be modified via Bitbucket Cloud Services, including the Website, Git operations via SSH and HTTPS, API requests, and Pipelines. During this period, a git push will fail with the message “Repository is in read only mode.”

All services are expected to be back to normal after this maintenance is complete.
Posted on Jun 10, 04:51 UTC
Past Incidents
Aug 4, 2021

No incidents reported today.

Aug 3, 2021
Unable to view Pull Request Outdated comments
Resolved - This incident has been resolved.
Aug 3, 16:05 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 3, 15:59 UTC
Investigating - We are investigating cases of Pull Request Outdated comments page generating an error for Atlassian Bitbucket Cloud customers.
Aug 3, 12:42 UTC
Aug 2, 2021
Repositories are not accessible
Resolved - The issue has been resolved and the service is operating normally.
The root cause was identified as the wrong configuration when trying to onboard additional storage capacity for Bitbucket Cloud. This resulted on a subset of storage capacity to become unavailable. The problem got resolved after we rolled back the misconfiguration and Bitbucket services were restarted.
Aug 2, 18:20 UTC
Monitoring - We have identified the root cause of the repositories accessibility and have mitigated the problem. We are now monitoring closely.
Aug 2, 17:52 UTC
Identified - We have identified the faulty service that is causing the issue and are working on restoring all repositories accessibility. We will provide another update shortly
Aug 2, 17:32 UTC
Update - We are still investigating the issue with some repositories being unavailable.
We are getting close to identifying the root cause and addressing it.
For repositories that are affected, all services will be unaccessible
Aug 2, 16:58 UTC
Update - We are still investigating the issue with some repositories being unavailable.
We are getting close to identifying the root cause and addressing it.
Aug 2, 16:48 UTC
Update - We have identified that multiple components are currently affected and looking into addressing it as a priority.
Aug 2, 15:37 UTC
Investigating - We are investigating an issue with Bitbucket Cloud repositories not being accessible over UI or command line that is impacting Bitbucket Cloud hosted repositories . We will provide more details within the next hour.
Aug 2, 15:35 UTC
Aug 1, 2021
Storage infrastructure maintenance - repositories briefly read-only
Completed - The scheduled maintenance has been completed.
Aug 1, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 20:00 UTC
Scheduled - The Bitbucket team will be performing maintenance to improve our storage infrastructure. To minimize disruption, maintenance will be performed during weekends in June - August 2021 (20:00 Friday - 23:00 Sunday UTC).

A subset of repositories and snippets will be processed every weekend. Each individual repository/snippet will be in a read-only state for a period of time. An active repository/snippet will be read-only for up to 30 minutes. An inactive one will be read-only for up to 4 hours.

While a repository/snippet is read-only, it cannot be modified via Bitbucket Cloud Services, including the Website, Git operations via SSH and HTTPS, API requests, and Pipelines. During this period, a git push will fail with the message “Repository is in read only mode.”

All services are expected to be back to normal after this maintenance is complete.
Jun 10, 04:48 UTC
Jul 31, 2021

No incidents reported.

Jul 30, 2021
Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021
Background tasks are delayed
Resolved - This incident has been resolved.
Jul 27, 17:44 UTC
Monitoring - Our background tasks infrastructure has stabilized and we have confirmed with multiple customers that the issue appears to be resolved. We'll continue to monitor for 10-20 minutes and close this incident after that.
Jul 27, 17:21 UTC
Identified - After successfully reverting the recent configuration change we are seeing background task running as expected once again. We will continue to monitor and update our status once the system has stabilized.
Jul 27, 16:59 UTC
Investigating - We are currently investigating an issue with delayed background tasks. This includes things like Pipelines builds and webhooks. We are in the process of rolling back a recent configuration change and expect this to resolve the issue shortly.
Jul 27, 16:50 UTC
Jul 26, 2021

No incidents reported.

Jul 25, 2021
Storage infrastructure maintenance - repositories briefly read-only
Completed - The scheduled maintenance has been completed.
Jul 25, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 20:00 UTC
Scheduled - The Bitbucket team will be performing maintenance to improve our storage infrastructure. To minimize disruption, maintenance will be performed during weekends in June - August 2021 (20:00 Friday - 23:00 Sunday UTC).

A subset of repositories and snippets will be processed every weekend. Each individual repository/snippet will be in a read-only state for a period of time. An active repository/snippet will be read-only for up to 30 minutes. An inactive one will be read-only for up to 4 hours.

While a repository/snippet is read-only, it cannot be modified via Bitbucket Cloud Services, including the Website, Git operations via SSH and HTTPS, API requests, and Pipelines. During this period, a git push will fail with the message “Repository is in read only mode.”

All services are expected to be back to normal after this maintenance is complete.
Jun 10, 04:47 UTC
Jul 24, 2021

No incidents reported.

Jul 23, 2021
Storage infrastructure testing - repositories briefly read-only
Completed - The scheduled maintenance has been completed.
Jul 23, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 22:00 UTC
Scheduled - The Bitbucket team will be testing improvements to our storage infrastructure. A small subset of repositories and snippets (< 0.3%) will be read only during this testing.

Each individual repository/snippet will be in a read-only state for a period of time. An active repository/snippet will be read-only for 5 - 30 minutes. An inactive one will be read-only for 10 minutes - 2 hours.

While a repository/snippet is read-only, it cannot be modified via Bitbucket Cloud Services, including the Website, Git operations via SSH and HTTPS, API requests, and Pipelines. During this period, a git push will fail with the message “Repository is in read only mode.”

All services are expected to be back to normal after this testing is complete.
Jul 21, 23:46 UTC
Jul 22, 2021
Bitbucket Pipelines network degradation
Resolved - This incident has been resolved.
Jul 22, 11:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 22, 11:11 UTC
Update - We are continuing to investigate this issue.
Jul 22, 10:27 UTC
Investigating - We are currently investigating network degradation affecting Bitbucket Pipelines, causing build failures.
Jul 22, 10:18 UTC
Jul 21, 2021

No incidents reported.

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