Bitbucket unable to show account's Public Name

Incident Report for Atlassian Bitbucket

Resolved

This issue has been fixed and the user's public names are being correctly reflected in Bitbucket.
Posted Jul 17, 2019 - 07:20 UTC

Investigating

We received that user's public name is currently shown as "Unknown User ###".
Our team is working on identifying the root cause of the issue.
Posted Jul 17, 2019 - 06:43 UTC