Users unable to select username on signup

Incident Report for Atlassian Bitbucket

Resolved

This incident has been resolved.
Posted Dec 21, 2020 - 03:24 UTC

Monitoring

A fix has been deployed and validated and we are monitoring the results.
Posted Dec 21, 2020 - 02:38 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 21, 2020 - 00:22 UTC

Identified

We are investigating an issue with new signups selecting a username that is impacting all Bitbucket Cloud new signups. We will provide more details within the next hour.
Posted Dec 21, 2020 - 00:22 UTC
This incident affected: Signup.
← Current Status Powered by Atlassian Statuspage