Issues accessing files

Incident Report for Atlassian Bitbucket

Resolved

This incident has been resolved.
Posted Feb 05, 2020 - 17:26 UTC

Update

Between 14:54 UTC to 16:15 UTC, we experienced a problem accessing other files and related features for Bitbucket Cloud. The issue has been resolved and the service is operating normally.
Posted Feb 05, 2020 - 17:25 UTC

Monitoring

We have identified the root cause of the problem and have mitigated the problem. We are now monitoring closely.
Posted Feb 05, 2020 - 16:47 UTC

Investigating

We are investigating an issue impacting Bitbucket features that require access to files, such as LFS and pipelines. We will provide more details within the next hours.
Posted Feb 05, 2020 - 16:10 UTC
This incident affected: Pipelines and Git LFS.
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