Performance Degradation with Git Operations over SSH and HTTPS
Incident Report for Atlassian Bitbucket
Postmortem

See https://bitbucket.status.atlassian.com/incidents/6mvwdm63jf1t for a root cause analysis of this incident.

Posted Jun 11, 2021 - 22:38 UTC

Resolved
This incident has been resolved.
Posted May 26, 2021 - 01:20 UTC
Monitoring
We have redeployed some internal services to address the root cause of these issues and according to our internal metrics, our systems have recovered. We will continue to monitor the situation for some time before closing the incident.
Posted May 26, 2021 - 00:40 UTC
Investigating
We are investigating cases of degraded performance for Git Operations over SSH and HTTPS for Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.
Posted May 25, 2021 - 23:58 UTC
This incident affected: SSH and Git via HTTPS.