Between 02:36 UTC to 04:45 UTC 1 July 2025, we experienced a network configuration error for Atlassian Bitbucket, resulting in the product being unavailable for most users during this time. The issue has been resolved and the service is operating normally.
Posted Jul 01, 2025 - 05:12 UTC
Monitoring
Our team has identified a network configuration error that was causing the issues relating to Bitbucket being unavailable for some users. This error has now been rectified. We will continue to monitor services closely. Additional updates will continue to be shared here.
Posted Jul 01, 2025 - 04:44 UTC
Update
We are continuing to investigate issues that are being experienced by users attempting to load Bitbucket. We apologize for any inconvenience this has caused and we will provide further updates as soon as possible.
Posted Jul 01, 2025 - 04:03 UTC
Investigating
We are aware of some users experiencing issues when attempting to load Bitbucket. Our team is investigating with urgency and will provide an update as soon as possible.
Posted Jul 01, 2025 - 03:03 UTC
This incident affected: Website, API, Git via SSH, Authentication and user management, Git via HTTPS, Webhooks, Source downloads, Pipelines, Git LFS, Email delivery, Purchasing & Licensing, and Signup.